Privacy Policy

This Privacy Policy explains how That Oregon Life collects, uses, and shares information when you visit shop.thatoregonlife.com, create an account, place an order, or contact us. It applies to this shop; third-party websites linked from the shop have their own privacy practices.

Information we collect

• Information you provide: name, email address, telephone number when supplied, billing and shipping addresses, account details, order notes, and messages you send us.
• Order information: products, quantities, prices, discounts, shipping method, transaction status, returns, and customer-service history.
• Device and usage information: IP address, browser and device type, pages viewed, referral source, approximate location derived from IP, cookie or similar identifiers, and interactions with the shop.
• Payment information: payment providers process card or other payment credentials. We receive transaction confirmation and limited payment details, not the complete card number.

How we use information

We use information to operate the shop, process and deliver orders, provide tracking and customer support, maintain accounts, prevent fraud and abuse, secure and improve the site, measure shop performance, comply with tax and legal obligations, and communicate about a transaction. We use marketing information only as permitted by law and the choices available to you.

Cookies and analytics

The shop uses cookies and similar technologies to keep carts and sessions working, remember choices, support checkout, protect the site, and understand site use. Analytics providers may receive online identifiers and usage information. You can adjust browser controls to limit cookies, although some cart, login, and checkout features may not work correctly without essential cookies.

How we share information

We share only what is reasonably necessary with service providers that help us run the shop, including:

• payment processors and fraud-prevention providers;
• merchandise, coffee, fulfillment, shipping, and tracking partners;
• website hosting, caching, security, analytics, email, and customer-support providers;
• professional advisers and government authorities when required by law or reasonably necessary to protect rights, safety, and the integrity of the shop.

We do not sell customer names, contact details, or order histories for money. Some online analytics, advertising, or social-media technologies may receive identifiers or usage data; applicable privacy laws may define certain disclosures differently.

Fulfillment and shipping

To make and deliver an order, relevant details may be sent to the partner producing the item and to shipping carriers. This can include your name, delivery address, email or telephone number when needed for delivery, ordered products, and shipping instructions.

Retention

We retain information for as long as reasonably necessary for the purposes described above, including order fulfillment, customer support, accounting, tax, fraud prevention, disputes, and legal compliance. Retention periods vary by record type and legal requirement.

Your choices and privacy rights

Depending on where you live and whether a particular law applies, you may have rights to request access to, correction of, deletion of, or a portable copy of personal information, and to object to or opt out of certain processing. Email info@thatoregonlife.com with the subject line Privacy Request. Describe the request and the email address connected with your account or order. We may need to verify your identity and may retain records that applicable law permits or requires us to keep.

Security

We use administrative, technical, and organizational safeguards intended to protect personal information. No online system is completely secure, so we cannot guarantee absolute security.

Children

The shop is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the shop.

Changes to this policy

We may update this policy when our practices, services, or legal obligations change. The revised date at the top identifies the latest version.

Contact us

For questions or privacy requests, email info@thatoregonlife.com.